Privacy Policy

We are happy that your are visiting our website www.knopf-bestattungen.de and are interested in our company. The protection of your personal data is very important to us. Personal data includes all information about personal or factual circumstances of specific or identifiable natural persons. This includes, for example, your civil name, address, telephone number and date of birth, but also any other data that relates to an identifiable person.

As personal data enjoy special legal protection, we only collect these insofar they are necessary for the provision of our website and the provision of our services. We will set out below which personal information is collected during your visit to our website and how we use this information.

Our privacy policy complies with the statutory regulations, in particular those of the German Federal Data Protection Act (BDSG), the German Telemedia Act (TMG) and the EU General Data Protection Regulation (GDPR). We only collect, process and store your personal data insofar as this is necessary for the functional provision of this website and our contents and services, as well as for the processing of inquiries and, if necessary, for the processing of orders / contracts, however only, if there is a legitimate interest in the meaning of Art. 6 (1) letter f GDPR or other permission. We will only use your data for any other purposes if you have separately granted prior consent, and only for those purposes clearly defined in the declaration of consent, e.g. the sending of advertising information by newsletter.

1. Controller in the meaning of Art. 4 (7) GDPR

The controller in the meaning of the GDPR and other national data protection laws of the member states as well as other data protection regulations is:

Wilhelm Knopf Bestattungen - Owner: Wilhelm Knopf
Bahnhofstraße 71
46562 Voerde (Niederrhein), Germany

E-mail: info@knopf-bestattungen.de
Tel.: +49 (0) 2855 96330
Fax: +49 (0) 2855 963333

2. Provision of the website and creation of log files

When you visit our website, our system automatically logs your data and information about the computer system of the retrieving computer. The following data are collected:

Extent of the processing of the data
(1) Information about the browser type and the version used
(2) The operating system of the retrieval device
(3) The IP address of the retrieval device
(4) Date and time of access
(5) Websites and resources (images, files, other page contents), which were retrieved on our website.
(6) Websites from which the user's system came to our website (referrer tracking)

These data are stored in the log files of our system. This data is not stored together with personal data of a specific user, so that an identification of individual site visitors does not take place.

Legal basis for the processing of personal data
Art 6 (1) letter f GDPR (legitimate interest). Our legitimate interest is to ensure that the purposes described in the following are achieved.

Purpose of the data processing

The logging is performed to maintain the compatibility of our website for all visitors, as far as possible, for combating abuse and for troubleshooting. For this purpose it is necessary to log the technical data of the retrieving computer, in order to be able to react as soon as possible to display errors, attacks on our IT systems and/or errors in the functionality of our website. In addition, the data are used to optimise the website and generally ensure the security of our IT systems.

Duration of data storage

The aforementioned technical data are deleted as soon as they are no longer needed to ensure the compatibility of the website for all visitors, but no longer than 3 months after retrieval of our website.

Objection and deletion options

The options for objections and deletion are governed by the general regulations on the data protection rights of objection and deletion as described in the following privacy statement.

3. Special functions of the website

Various functions offered on our website entail the use, processing and storage of personal data. Please see the following explanations for the treatment of this data:

Login area:

Extent of the processing of the personal data
The registration and login data provided by you.

Legal basis for the processing of personal data
Art. 6 (1) letter a GDPR (implicit consent)

Purpose of the data processing

You have the option to use a separate login section on our website. If you have forgotten your password or username for this part of our website, you can request this data to be sent to you again after entering your contact details (email address). We only collect, store and process the user data created as part of your use of the Login area to combat abuse and rectify faults or maintain functionality. This data will not be used for other purposes or disclosed to third parties.

Duration of data storage
The data collected as part of the “forgotten user name or password” function are only used to resend forgotten access data.

Objection and deletion options
The options for objections and deletion are governed by the general regulations on the data protection rights of objection and deletion as described in the following privacy statement.

Contact form(s):
Extent of the processing of the personal data
The data entered by you in our contact forms.

Legal basis for the processing of personal data
Art. 6 (1) letter a GDPR (implicit consent)

Purpose of the data processing
Data received via our contact form(s) is only used to answer the specific queries submitted via the contact forms(s).

Duration of data storage
Once your query has been answered, the data collected is immediately deleted, unless it is subject to statutory retention periods.

Objection and deletion options
The options for objections and deletion are governed by the general regulations on the data protection rights of objection and deletion as described in the following privacy statement.

4. Statistical analysis of visits to this website - Webtracker

When this website or individual files of the website are accessed, we will collect, process and store the following data: IP address, website from which the file was accessed, name of the file, date and time of access, transferred data volume and notification about the success of the access (web log). We will only use this access data in aggregate form for the continuous improvement of our website and for statistical purposes. We also use the following web trackers for the analysis of visits to this website:

Google Googleadservices / Google AdWords Conversion / Google Dynamic Remarketing

On our website we use a web tracking service by Google LLC, 1600 Amphittheatre Park, 94043 Mountain View, USA (hereafter: Google Googleadservices / Google AdWords Conversion / Google Dynamic Remarketing). For web tracking, Google Googleadservices / Google AdWords Conversion / Google Dynamic Remarketing use web tracking "cookies", which are placed on your computer to help analyse the use of our site and your surfing behaviour (so-called tracking). We conduct this analysis on the basis of the tracking service of Google Googleadservices / Google AdWords Conversion / Google Dynamic Remarketing in order to constantly optimise our website and to make it more accessible. Within the framework of using our website, data, in particular such as your IP address and your user activities, data are transmitted to the server of Google Googleadservices / Google AdWords Conversion / Google Dynamic Remarketing and processed and stored outside of the European Union, e.g. in the USA. Legal basis for the data processing is Art. 6

(1) letter a GDPR. GoogleGoogle Googleadservices / Google AdWords Conversion / Google Dynamic Remarketing has self-certified under the EU-US Privacy Shield Agreement (see https://www.privacyshield.gov/list). The data are deleted as soon as the purpose of their collection is fulfilled. For more information about the handling of the transmitted data please see the privacy policy of Google Googleadservices / Google AdWords Conversion / Google Dynamic Remarketing: https://www.google.de/intl/de/policies/privacy/ You can prevent the collection and transfer of your personal data (in particular your IP address) as well as processing of this data by deactivation the execution of script code in your browser, installing a script blocker in your browser (you will find this at e.g. www.noscript.net or www.ghostery.com) or enabling the "Do Not Track" setting in your browser.

5. Integration of external web services and processing of data outside of the EU

We use active JavaScript content from external providers on our website, so-called web services. When you access our website, these external providers may receive personal information about your visit to our website. In this case it is possible that data is processed outside the EU. You can prevent this by installing a JavaScript blocker, such as the browser plug-in “NoScript” (www.noscript.ne) or deactivating JavaScript in your browser. This may result in limited functionality on websites you visit.

We use the following external web services:
Doubleclick

On our website a web service from Google LLC, 1600 Amphittheatre Park in 94043 Mountain View, USA (hereafter: Doubleclick) is loaded. We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to Doubleclick. Legal basis for the data processing is Art 6 (1) letter f GDPR The legitimate interest is the error-free functioning of the website. Doubleclick has self-certified under the EU-US Privacy Shield Agreement (see https://www.privacyshield.gov/list). The data are deleted as soon as the purpose of their collection is fulfilled. For more information about the handling of the transmitted data please see the privacy statement of Doubleclick: https://www.google.com/intl/de/policies/privacy/ . You can prevent the collection and processing of your personal data by Doubleclick, by deactivating the execution of script code in your browser or installing a script blocker in your browser (you will find this at e.g. www.noscript.net or www.ghostery.com).

Google
On our website a web service from Google LLC, 1600 Amphittheatre Park in 94043 Mountain View, USA (hereafter: Google) is loaded. We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to Google. Legal basis for the data processing is Art 6 (1) letter f GDPR The legitimate interest is the error-free functioning of the website. Google has self-certified under the EU-US Privacy Shield Agreement (see https://www.privacyshield.gov/list). The data are deleted as soon as the purpose of their collection is fulfilled. For more information about the handling of the transmitted data please see the privacy policy of Google: https://www.google.com/intl/de/policies/privacy/. You can prevent the collection and processing of your personal data by Google, by deactivating the execution of script code in your browser or installing a script blocker in your browser (you will find this at e.g. www.noscript.net or www.ghostery.com).

Google Video

On our website a web service from Google LLC, 1600 Amphittheatre Park in 94043 Mountain View, USA (hereafter: Google Video) is loaded. We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to Google Video. Legal basis for the data processing is Art 6 (1) letter f GDPR The legitimate interest is the error-free functioning of the website. Google Video has self-certified under the EU-US Privacy Shield Agreement (see https://www.privacyshield.gov/list). The data are deleted as soon as the purpose of their collection is fulfilled. For more information about the handling of the transmitted data please see the privacy statement of Google Video: https://www.google.com/intl/de/policies/privacy/. You can prevent the collection and processing of your personal data by Google Video, by deactivating the execution of script code in your browser or installing a script blocker in your browser (you will find this at e.g. www.noscript.net or www.ghostery.com).

Google-Apis

On our website a web service from Google LLC, 1600 Amphittheatre Park in 94043 Mountain View, USA (hereafter: Google Apis) is loaded. We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to Google-Apis. Legal basis for the data processing is Art 6 (1) letter f GDPR The legitimate interest is the error-free functioning of the website. Google-Apis has self-certified under the EU-US Privacy Shield Agreement (see https://www.privacyshield.gov/list). The data are deleted as soon as the purpose of their collection is fulfilled. For more information about the handling of the transmitted data please see the privacy policy of Google-Apis: https://www.google.com/intl/de/policies/privacy/. You can prevent the collection and processing of your personal data by Google Apis, by deactivating the execution of script code in your browser or installing a script blocker in your browser (you will find this at e.g. www.noscript.net or www.ghostery.com).

gstatic

On our website a web service from Google LLC, 1600 Amphittheatre Park in 94043 Mountain View, USA (hereafter: gstatic) is loaded. We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to gstatic. Legal basis for the data processing is Art 6 (1) letter f GDPR The legitimate interest is the error-free functioning of the website. gstatic has self-certified under the EU-US Privacy Shield Agreement (see https://www.privacyshield.gov/list). The data are deleted as soon as the purpose of their collection is fulfilled. For more information about the handling of the transmitted data please see the privacy policy of gstatic: https://www.google.com/intl/de/policies/privacy/. You can prevent the collection and processing of your personal data by gstatic, by deactivating the execution of script code in your browser or installing a script blocker in your browser (you will find this at e.g. www.noscript.net or www.ghostery.com).

Youtube

On our website a web service from Google LLC, 1600 Amphittheatre Park in 94043 Mountain View, USA (hereafter: Youtube) is loaded. We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to Youtube. Legal basis for the data processing is Art 6 (1) letter f GDPR The legitimate interest is the error-free functioning of the website. Youtube has self-certified under the EU-US Privacy Shield Agreement (see https://www.privacyshield.gov/list). The data are deleted as soon as the purpose of their collection is fulfilled. For more information about the handling of the transmitted data please see the data privacy statement of Youtube: https://www.google.de/intl/de/policies/privacy/. You can prevent the collection and processing of your personal data by Youtube, by deactivating the execution of script code in your browser or installing a script blocker in your browser (you will find this at e.g. www.noscript.net or www.ghostery.com).

ytimg

On our website a web service from Google LLC, 1600 Amphittheatre Park in 94043 Mountain View, USA (hereafter: ytimg) is loaded. We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to ytimg. Legal basis for the data processing is Art 6 (1) letter f GDPR The legitimate interest is the error-free functioning of the website. ytimg has self-certified under the EU-US Privacy Shield Agreement (see https://www.privacyshield.gov/list). The data are deleted as soon as the purpose of their collection is fulfilled. For more information about the handling of the transmitted data please see the privacy policy of ytimg: https://www.google.de/intl/de/policies/privacy/ You can prevent the collection and processing of your personal data by ytimg, by deactivating the execution of script code in your browser or installing a script blocker in your browser (you will find this at e.g. www.noscript.net or www.ghostery.com).

6. Information on the use of cookies

Extent of the processing of the personal data
We make use of “cookies” on various pages in order to enable the use of certain features. So-called “cookies” are small text files which your browser can save on your computer. These text files contain a characteristic string that allows a clear identification of the browser when revisiting our site. This is called "setting a cookie".

Legal basis for the processing of personal data
Art 6 (1) letter f GDPR (legitimate interest). Our legitimate interest is to maintain the full functionality or our website, the improvement of user-friendliness as well as enabling a more personalised approach to our customers. The identification of individual visitors to our site is only possible using cookie technology, if the site visitor has previously provided us with personal data based on a separate consent.

Purpose of the data processing
The cookies are set by our website in order to maintain the full functionality of our website and to improve usability. In addition, cookie technology allows us to recognise individual visitors by means of pseudonyms, such as for example an individual, random ID, so that we can offer more personalised services.

Duration of data storage
Our cookies are stored until they are deleted in your browser, or, in case of a session cookie, until the session has expired.

Objection and deletion options
You can configure your browser in line with your preferences and choose to generally prevent the setting of cookies, to only be informed about it, to decide acceptance of cookies in each case: or to generally accept cookies. Cookies may be used for different purposes, e.g. to detect that your computer has been connected to our website in the past (permanent cookies), or to store the last offers viewed (session cookies). We use cookies in order to enhance your user comfort. If you wish to use our comfort function, we recommend allowing cookie acceptance for our website. The options for objections and deletion are governed by the general regulations on the data protection rights of objection and deletion as described in the following privacy policy.

7. Data security and data protection, email communications

Your personal data is protected through technical and organisational measures during collection, storage and processing, so that it cannot be accessed by third parties. We cannot guarantee complete data security in unencrypted email communications to our IT department, and therefore recommend encrypted communication or postal delivery for information with high secrecy requirements.

8. Revocation of consent – Data information and change requests – Deletion and blocking of data

Pursuant to the German Federal Data Protection Act (BDSG), you are entitled to receive information about your stored data free of charge, and, if applicable, to the correction, blocking or deletion of such data. Your data will be deleted on request, unless this conflicts with statutory provisions. You may revoke any consent for the use of your data you have granted us at any time. You may send information, deletion and correction requests for your data, as well as suggestions, to the following address at any time:

Wilhelm Knopf Bestattungen - Owner: Wilhelm Knopf
Bahnhofstraße 71
46562 Voerde (Niederrhein), Germany

E-mail: info@knopf-bestattungen.de
Tel.: +49 (0) 2855 96330
Fax: +49 (0) 2855 963333

9. Right of complaint with the supervisory authority pursuant to Art. 77 I GDPR

If you suspect that your data is being processed illegally on our site, you can of course bring about a judicial clarification of the issue. Irrespective of this, you have the option of contacting a supervisory authority. The right to complain is open to you in the EU member state of your place of residence, your place of work and / or the place of the alleged violation, i.e. you can choose the supervisory authority at the aforementioned places. The supervisory authority to which the complaint was made will then inform you about the status and results of your entry, including the option of a judicial remedy pursuant to Art. 78 GDPR.

Created by:
© IT-Recht-Kanzlei DURY – www.dury.de
© Website-Check GmbH – www.website-check.de

Get in touch with us!