If someone passes away at home, call the doctor. The doctor will examine the deceased and issue a medical certificate of cause of death. Essentially, the deceased can remain at home for up to 36 hours after death has occurred, so as soon as you are ready to take the next step, call us on on 02855 96330. Day or night, we’re available to help.
If death occurs in a hospital or care home, the staff there will inform the doctor, who will then issue the medical certificate of cause of death. The certificate is generally ready at the hospital for us to collect the next working day.
After that, you can count on us to provide all the assistance you need. We will take the necessary steps and talk you through what happens next.
Family register or marriage certificate/civil partnership certificate
Spouse’s or civil partner’s death certificate and family register
Legally binding divorce decree and family register